Request for Proposal: IT Managed Services Provider (RFP 2018-2)

The City of Duncan is seeking the services of an Information Technology Managed Services Provider (MSP) who will provide a full range of IT support services, including on-site and remote system maintenance, advanced desktop support and troubleshooting, proactive network management, software licensing management, equipment warranty management and assisting in IT asset tracking and resource planning.

Details and submission requirements can be found here
or by contacting City Hall at (250) 746-6126.

The Proposal and their envelopes should be clearly marked with the name and address of the Proponent and the RFP program title. The sealed envelope should be addressed to the following:

Talitha Soldera, Director of Finance
City of Duncan
200 Craig Street
Duncan, BC V9L 1W3
Office No. 250-746-6126
Fax No. 250-746-6129

Proposals must be received on or before the Closing Time of:
TIME:  3:00 pm
DATE:  March 2, 2018

Proposals (3 hard copies) will be accepted until the Closing Time specified. It is the Proponent’s sole responsibility to ensure its Proposal is received at the address set out above by the Closing Time.

Proponents wishing to make changes to their Proposals after submission but prior to the Closing Time may do so by submitting the revisions by fax, email or hard copy. It is the Proponent’s sole responsibility to ensure the revisions are received by the CoD prior to the Closing Time.

Proposals received after the Closing Time may not be accepted or considered.