Water Meter Program Update

Since 2015, the City has been working on installing new water meters in most commercial and residential properties, for both customers inside and outside the City boundaries. The objective of the water meter program is to provide new, efficient, and accurate meters with enhanced features such as leak detection, backflow monitoring and ability to read the meter remotely. To learn more about the water meter program and proposed changes please visit our full web page of information here.

The City is currently conducting a PlaceSpeak survey to retrieve public feedback on the proposed water meter billing changes.  Please provide feedback through PlaceSpeak, drop by City Hall, 200 Craig Street, or email utilities@duncan.ca 

If you have any questions, please call City Hall at 250-746-6126 or email  utilities@duncan.ca