New Metered Water Rates & Billing Periods
Effective January 1, 2020, there are new metered water rates and billing periods for customers inside the City Boundaries.
The City has installed water meters on most properties inside the City boundaries. The first tri-annual bill will be issued mid-May for the January to April 2020 billing period.
A. Meter Service Charge (for each four-month period)
| Service Size | Rate | Property Type |
| 19 mm | $19.84 | Most single family residential dwellings |
| 25 mm | $60.81 | Other properties |
| 38 mm | $121.62 | |
| 50 mm | $194.50 | |
| 75 mm | $243.23 | |
| 100 mm | $486.49 | |
| 150 mm | $681.08 | |
| 200 mm | $972.98 |
B. Plus, Water Consumption Charge
$0.751 for each cubic metre (1,000 litres) consumed
C. Plus, Large Multiple Dwelling Charge
Per unit for each four-month period (applicable to residential buildings with 10 or more units converting to metered rates after December 31, 2019)
| 2020 Tri-Annual Billing Periods | ||
| Billing Period | Billing Date | Due Date |
| January to April | Mid-May | June 30, 2020 |
| May to August | Mid-September | Oct. 30, 2020 |
| Sept. to Dec. | Mid-January 2021 | Feb. 26, 2021 |
Each metered property will receive one bill except for duplexes with two separate titles and small stratas with four or less units that do not collect strata fees. In these situations the bill will be divided equally among the owners unless the City is advised to alter the allocation.
The City will be implementing metered water billing for properties outside the City boundaries in 2021.
To determine if you are located inside the city boundaries, please visit our “Do I live in the City of Duncan” webpage
For more information, please visit the Water and Sewer Utilities webpage or email utilities@duncan.ca
