How do I Pay My City Bill?

How do I pay my City Bill?

To ensure social distancing and the safety of others we recommend paying online.

Alternately, City Hall will be open as of June 1, 2020, for payment transactions only from Monday to Friday with the following schedule:

  • 8:30 am to 10:00 am for seniors or people who are immune compromised; and
  • 10:00 am to 4:00 pm for all other customers.

If you are paying in-person at City Hall, the City accepts cash, cheque, debit card.  The City does not accept credit cards for taxes and utility bills.  The City does not accept email transfers (e-transfers) for any payments.

Those wishing to do City business other than payments, please contact City Hall at 250-746-6126, or email: duncan@duncan.ca.
To pay my:

Utility Bill
Claim Home Owner Grant (HOG)
  • Online: https://remote.duncan.ca/vadimopen/Home
  • Fill out and sign the bottom of your tax form and drop off at one of the City Hall drop boxes near each door
  • In person while paying your taxes – please complete, sign and date prior to coming in
Property Taxes
  • Through your financial institution at the teller
  • Through your online banking  (e-transfer not accepted)
  • In person with cash, cheque or debit card, City Hall 200 Craig Street (credit card not accepted)
  • Mail a cheque to: Duncan City Hall, 200 Craig St, Duncan BC, V9L 1W3
  • Deposit a cheque in the 24 hour drop box located at each of the City Hall entrances (do not put cash in the drop box)
  • Set up automatic payments. To learn more visit here
Parking/Municipal Tickets
  • Online: https://remote.duncan.ca/vadimopen/Home
  • Mail a cheque to: Duncan City Hall, 200 Craig St, Duncan BC, V9L 1W3
  • Deposit a cheque in the 24 hour drop box located at each of the City Hall entrances (do not put cash in the drop box)
  • In person, City Hall, 200 Craig Street
Business Licence
  • Online: https://remote.duncan.ca/vadimopen/Home  *
  • Mail a cheque to: Duncan City Hall, 200 Craig St, Duncan BC, V9L 1W3 *
  • Deposit a cheque in the 24 hour drop box located at each of the City Hall entrances (do not put cash in the drop box) *
  • In person, City Hall, 200 Craig Street *

*licence will be mailed to you

Pet Licence