Issue Reporting Form

The purpose of this page is to capture and record comments, complaints and compliments pertinent to the city’s aims and goals.

The information collected through this web interface will be kept confidential according to the city’s existing privacy policy and will be governed according to the bylaws and constitution of the city. The city will use the information only for the purpose of completing and dealing with this specific complaint. It will not be used for any other purpose.

Community Input Form

Incident Information

Incident Location

Incident Details

Describe what the problem is. The more detail you can provide will help us address this faster.

If you are having trouble articulating the problem, leave the description section blank. Complete the rest of the form and save it. After you save the information you will be given a confirmation number.

You can call city hall at 250-746-6126 and refer to the confirmation number for assistance.

Supporting Files

You may include up to three (3) photos or other supporting documents as part of your submission. Maximum file size is 2MB per file.
Drop a file here or click to upload Choose File
Maximum upload size: 2MB

Contact Information

Please provide a valid 10 digit phone number where you can be reached. Only numbers and dashes using the ###-###-#### format will be accepted. All other invalid characters will be automatically removed. Do not provide the +1 prefix.
Example: 250-123-4567

Administrative Use Only

Sending Please wait while our system processes your submission. This may take a few moments…