Planning and Development

**The City’s website is undergoing minor maintenance and restructuring.  If you have noticed something is missing, or you are unable to find a specific page please contact Spencer Croft at or by phone at 250-746-6126.**  

In the City of Duncan, the departments responsible for building and development are:

Further department information can be found below, if you are not sure which department you need to get in contact with for your project, feel free to contact the City at 250-746-6126 or by email at

Curious if your property, or the property you are interested in, is within the City of Duncan? Take a look at the Do I Live in the City of Duncan webpage to find out if your property falls within City boundaries.

Building Department

The Building Department provides services related to Building Permits and Inspections for all major and minor developments within the City of Duncan.

Bylaw Enforcement Services

The Bylaw Services Department is responsible for processing and resolving bylaw complaints and disputes in the City of Duncan.

Planning Department

The Planning Department provides services in land use planning for all types of land use approvals and permit applications, including: Development Permits, Development Variance Permits, Bylaw Amendments (Rezoning), Official Community Plan Amendments, Temporary Use Permits, Sign Permits, and Subdivisions.

Public Works and Engineering Department

The Public Works & Engineering Department delivers key services to the public including: garbage, recycling, and yard waste collection, water and sewer infrastructure management, urban forestry and parks maintenance, mapping, roadworks, and capital projects.

The City of Duncan manages some water service infrastructure within North Cowichan and the Cowichan Valley Regional District.  If you are unsure whether your services are managed by the City of Duncan please call 250-746-6126 or email