Water Conservation / Restrictions

Water is our most important resource, and ensuring that it is conserved and protected is a responsibility of every member of the community.

Water conservation has become a top priority for the City as a lack of snowpack and spring rain has reduced water levels in the Cowichan River to critical levels during the summer months.

Local governments use 3 levels of watering restrictions as shown below.  Note that private utilities are not managed by our system – please call your provider and inquire about their conservation program and possible water restrictions. Click here for a printable version of the water restrictions chart.

Water restrictions are at Stage 3 in the City of Duncan, effective July 16, 2021, 12:00 a.m.

Under Stage 3 restrictions, the use of sprinklers is not permitted, nor is the washing of vehicles and homes, or the filling of pools and hot tubs. Hand watering of trees, shrubs and gardens may be done for a maximum of two hours per day, between the hours of 7-9:00 a.m. or 7-9:00 p.m. The use of micro or drip-irrigation systems are permitted anytime for a maximum of four hours per day.

If you have planted a new lawn, or doing large landscaping and need to water outside of the Stage I restrictions times you may apply for a Garden Irrigation Permit.  Applications are only considered under Stage 1 and not available in Stage 2 or greater.

Water Use Restrictions Frequently Asked Questions

The Cowichan Valley Regional District has implemented an interactive and very informative website on water restrictions, available here: http://cvrdnewnormalcowichan.ca/water-use-restrictions/   You will also find a detailed map to click on your area if you are unsure, the restriction level descriptions, and FAQs.

Stage 2 Watering Restrictions in Effect in Duncan June 25, 2021

Help Conserve Water!

By monitoring and reducing your water consumption, water meters can help decrease the amount of water you use, and can help minimize the impact on the environment and make our ecosystem more sustainable. Water meters also help identify leaks faster. Leaks can constitute a significant portion of a City’s water consumption; eliminating leaks benefits everyone.

What can I do to conserve water?

Water is lost due to leaking faucets, old water-guzzling toilets, and excessive outdoor watering.

Practice the 3Rs of Wise Water Use

  • Reduce – Become aware of the amount of water you’re using and look for ways to use less.
  • Retrofit – Replace water-guzzling toilets and appliances with more water-efficient models, or retrofit existing appliances with water-saving devices.
  • Repair – Stop the leaks! In one year, a leak of just one drip per second wastes 11.35 cubic meters of water. Running toilets should be repaired. A leaking toilet can waste hundreds of cubic meters of water a month and is the number one cause of high water bills.

The Province of BC requires all local governments to prepare plans to raise adequate financial resources to provide safe drinking water today and into the future.

  • Our water rate structure reflects the fixed costs of operating and maintaining the water system.
  • Fees pay for the fixed costs of water distribution, system safety, and long-term infrastructure replacement.
  • In addition, variable rates ensure that customers who use more water pay more, in order to encourage conservation.

To view the water use restrictions at a glance or to view the Frequently Asked Questions please click on the links below:

Water Conservation Policy
Water Conservation Tips
Water Leak Awareness Tips
Water Use Restrictions Chart
Water Use Restrictions FAQ
Waterworks Regulation Bylaw No. 3120, 2015