Duncan Launches New Website

On Thursday, July 7, 2016, the City of Duncan will launch its fresh, bold new website that reflects the vibrancy of the community. Designed with the residents, visitors and local business’ in mind, the new site is much more user friendly with a fully responsive design for desktop and small screen devices such as mobile phones or tablets.

A number of City services have been centralized to help residents and local businesses, including the Issues Reporting Form (where citizens can log issues of concern) and the “Road Ranger” site, which informs people of impending projects that may affect traffic. Other features include a City events calendar, an interactive map of the Totem Tour Walk, google translator, accessibility options for visitors with visual impairments, and prominent display of News & Upcoming events.

“We see the new website as a vehicle to communicate with all of our stake holders and allow them to communicate with us. As part of our goal of continuous improvement, we envision adding new features and forms as they become available” said Karen Robertson, Director of Corporate Services.

“Thanks to Karen Robertson and her team, and to Council for their input.  I’m delighted to see this fresh look and functionality for the City website. This is just one of the initiatives we are doing to better connect with our citizens.  This fall, we will also be conducting another Citizen Satisfaction Survey in keeping with that theme of connecting,” said Mayor Phil Kent.

The site was created by Thornley Creative Communications. Although based in Surrey, BC Mr. Thornley grew up on Vancouver Island and has friends and family in the Cowichan Valley. The firm is active throughout BC including: Prince Rupert, Terrace, Houston, Abbotsford, Maple Ridge, White Rock and the City of Surrey.